ServiceNow Consultancy

Intrapreneur Services

ServiceNow Enterprise Consultancy

Intrapreneur: A trusted global leader in implementing the ServiceNow Consultancy platform for the enterprise

With over 05 years of enterprise service management experience, Intrapreneur ​​offers ServiceNow consultancy services to automate IT, staff, and customer service workflows. As a ServiceNow Partner, we understand service management capabilities that break down silos, achieve employee and customer satisfaction, and increase productivity.

Year in ServiceNow Business
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Enterprise Project Delivered Successfully
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Certified ServiceNow Experts at your Service
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Intrapreneur Services

ServiceNow Enterprise Consultancy

Intrapreneur: A trusted global leader in implementing the ServiceNow platform for the enterprise

With over 05 years of enterprise service management experience, Intrapreneur ​​offers ServiceNow consultancy services to automate IT, staff, and customer service workflows. As a ServiceNow Expert, we understand service management capabilities that break down silos, achieve employee and customer satisfaction, and increase productivity.

Year in ServiceNow Consultancy Services
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Enterprise Project Delivered Successfully
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Certified ServiceNow Experts at your Service
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ServiceNow Consultancy Services

Advisory
Services

Application
Development

Implementation
Services

Integration
Services

Service
Portal

Managed
Support

Transform your business with ServiceNow Automation

ServiceNow Advisory Services

Advisory services

Whether you need a second opinion on your architecture or a full implementation, Intrapreneur (with 5+ years of combined ServiceNow experience) offers consulting services to help you create the right plan.

  • Business and IT focused roadmaps
  • Process development and refinement
  • Implementation architecture and planning
  • Architecture reviews and recommendations

Application Development

Need to extend an existing ServiceNow application or want to create a custom app?

  • Greenfield scoped applications
  • Custom applications
  • Enhancements to existing applications
ServiceNow Application Development
ServiceNow Implementation

ServiceNow Implementation

Getting this right is important! Don’t leave your ServiceNow implementation to just anyone, talk to Intrapreneur’s ServiceNow consultancy services experts!

  • Deployment of all ServiceNow product families
  • CSM, ITSM, ITOM, Service Portal and more
  • Store Apps, Accelerators and New Features
  • Customizations and Automations

ServiceNow Integrations

Integration and automation are key to reaping the advantages of a ServiceNow implementation

  • Seamlessly automate ServiceNow processes into 3rd party tools and flows
  • Custom development to build bi-directional Integrations with REST, XML and SOAP
  • Extension of existing Integration Hub functionality
Integrations
Service Portal

Service Portal

A service portal should have an intuitive, responsive, and mobile-friendly design with practical functionality. Intrapreneur experts design the perfect design for your business

  • Custom Service Portal Pages, Widgets
  • Extend Service Portal functionality with Dynamic and Service-Aware Data
  • Support responsive, mobile-friendly design with actionable functionality

Managed Support

Leverage Intrapreneur’s “competitive advantage” for a fully customizable ServiceNow consultancy services support solution!

  • Expert quality eyes, ears and hands support
  • Within the Intrapreneur Tenant or Customer Tenant
  • Domain Separated ServiceNow Environment options
  • Expert troubleshooting, maintenance of existing configurations, customization and support upgrades
  • Perform platform migrations to and from the ServiceNow Platform
Managed Support

ServiceNow Core Expertise

Our certified specialists provide ServiceNow consultancy services in implementation, consulting, integration, service orchestration, stakeholder communication, training, customization, testing, and support services to customers around the world.

Customer Service Management (CSM)

We help you build a single, powerful platform for all your HR services. Powerful features of the HRSM application improve HR Core HR, Talent Management and Workforce Management.

HR Service Delivery (HRSD)

Our ServiceNow team helps build a single, powerful platform for all HR services. Powerful features of the HRSM application improve HR Core HR, Talent Management and Workforce Management.

IT Service Management (ITSM)

Integrate IT tools into a single data model to transform service experiences, increase transparency, automate workflows, and improve IT productivity.

IT Business Management (ITBM)

Intrapreneur can help streamline demand management, resource management, innovation management, project portfolio management, and application portfolio management.

IT Asset Management (ITAM)

We help you manage in-house assets, centralize IT and non-IT asset management, and set standardized processes to significantly reduce manual work.

Ready to discuss your ServiceNow needs today?

ServiceNow Consultancy Offerings

Business Consulting

Our team of highly skilled business consultants advises CIOs and IT leaders to gain faster insight and more real business outcomes in the digital world.

Implementation

We understand your unique needs and implement a ready-to-use ServiceNow platform that delivers strategic value. Our comprehensive delivery model ensures the success and effectiveness of your ServiceNow implementation.

Integration

We help organizations bring together all aspects of service delivery, including operations, projects, performance and planning, into a single system of record and view. This integration allows you to serve not only IT, but also end users and stakeholders.

Design

We can design custom ServiceNow solutions and tailor them for the NOW platform to maximize your investment value. Our customized designs transform the service experience of your customers.

Training

Intrapreneur offers end-user training and certified technical training to help you manage and optimize your NOW platform. Our training programs are designed based on organizational roles and levels.

Support

You can provide the answers that your potential customers are trying to find, so you can become the industry.

ServiceNow Solutions You Get Partnering with IntraPreneur

ServiceNow Consulting Services offers several out-of-the-box add-ons that reduce overall implementation time. Leverage the collective experience of in-house entrepreneurs in enterprise service management.

Employee Rating Card
Intuitive Employee Performance Management

Save time and effort with ServiceNow ERC and manage the entire employee lifecycle with a seamlessly integrated, cloud-based platform. Manage the employee lifecycle from onboarding to retirement with a simple, easy-to-use platform.

VDI Intake
Employee Service Center providing a unified and consumer-like experience.

Features:

  1. Business Operation – VDI process streamline
  2. Part of New user onboarding
  3. Can be integrated with VM provisioning operation in the future.

Benefits:

  • A unified and consumer-like experience for your employees.
  • A single portal for employees to complete their to-dos, view all their requests, browse knowledge bases and catalogs, chat with live agents, and more.
  • The Employee Service Center is available as part of HR Service Delivery or as a standalone application.
  • The portal will streamline and automate the onboarding process and provide employees with all the information and services.
  • Covering lifecycle events that span multiple departments and improving efficiency across HR and other departments.
IIS Reset
Take complete control of your Datacenter Operation.

Features:

  1. Data Center Operation – Server Management
  2. Application/Process trouble shooting
  3. Custom application using PowerShell and MID server

Benefits:

  • Receive broadcast notifications for both outages and maintenance
  • Free from human error
  • Gain visibility for the governance required
  • Optimize service delivery
Disk Clean Up
A comprehensive tool to manage data within the instance.

Features:

  1. Data Center Operation – Server Management
  2. Server disk space management and routine check up
  3. Custom application using PowerShell and MID server

Benefits:

  • Automatically cleans the disk on receiving alerts
  • Receive high disk utilization alert
  • Ensures optimal performance
Azure DevOps
VSTS + ServiceNow – A perfect collaboration between cross-functional teams.

Features:

  1. Service Desk Operations – Agile Story Management
  2. Sprint Management
  3. Web Service Integration

Benefits:

  • Real-time access to customer issues and priorities
  • Communication on the work items from the native systems itself
  • Real-time updates when a customer issue is resolved
MS Teams + ServiceNow
Receive notification in MS Teams for any new or updated incidents.

Features:

  1. Service Desk Operations – Ticket and SLA Management
  2. Real time notification of ITSM activities
  3. Flow designer and Web hook integration

Benefits:

  • Can be easily modified as per the user requirement
  • The incident field’s details can be displayed along with the basic incident notification
  • It is user friendly
  • All the project team members can view the incident details in the group (Even if they do not have a ticketing tool access)

Our Platforms & Frameworks Expertise

Enterprise Transformation

Leverage experience design to transform front, middle, and back office operations to build a customer-centric enterprise.

Digitization

Improve operational efficiency and productivity, and make faster decisions with new disruptive consulting solutions from ServiceNow.

Business Model Transformation

Follow industry best practices and leverage ServiceNow solutions to redesign your business for tomorrow.

Functional Transformation

Leverage the power of ServiceNow to transform business functions and improve business impact.

ServiceNow FAQ

01. What is ServiceNow?
ServiceNow is a cloud-based platform that enables businesses to build digital workflows that scale customer service and IT operations, make employees productive, and drive business growth. At present, more than 6,200 enterprise customers worldwide use ServiceNow for their digital transformation initiatives.
02. What is predictive intelligence in ServiceNow?
Predictive intelligence in ServiceNow uses advanced machine learning capabilities to categorize, route, and assign tasks. At IntraPreneur, we use agent intelligence to provide frictionless IT service delivery.
03. What is GRC ServiceNow?

ServiceNow Governance, Risk, and Compliance (GRC) is an application that gives real-time view of risks and compliances to businesses. It improves the decision-making abilities of the management and performance across the organization. Our team uses the GRC module to effectively manage the governance framework including policies, laws, best practices, and regulations in one system.

04. What is ServiceNow CMDB?

ServiceNow Configuration Management Database (CMDB) maintains records of infrastructure and service data used across the system. Royal Cyber helps enterprises better understand the IT environment, which ensures business integrity and stability.

05. What’s new in Paris ServiceNow?

In the recently announced Paris release, ServiceNow added new features along with fixes for existing products. However, out of all, the top 10 most promising features added in the Paris release were in Customer Service Management, DevOps, Field Service Management, Mobile App Security, Performance Analytics, Predictive Intelligence Workbench, Project Portfolio Management, CMDB, Software Asset Management, and Process Automation Designer modules.

06. What is ServiceNow Virtual Agent?

In the recently announced Paris release, ServiceNow added new features along with fixes for existing products. However, out of all, the top 10 most promising features added in the Paris release were in Customer Service Management, DevOps, Field Service Management, Mobile App Security, Performance Analytics, Predictive Intelligence Workbench, Project Portfolio Management, CMDB, Software Asset Management, and Process Automation Designer modules.

07. How do you get CCPA compliance?

Complying with CCPA requires organizations to follow best practices and prepare the organization for the future. Organizations must understand data, manage consumer rights and vendors, archive data, train and monitor, and report issues to government authorities.

08. What is ServiceNow testing?

Complying with CCPA requires organizations to follow best practices and prepare the organization for the future. Organizations must understand data, manage consumer rights and vendors, archive data, train and monitor, and report issues to government authorities.

9. What is ServiceNow ITBM?

Information Technology Business Management (ITBM) is a module that enables organizations to foresee business requirements, allocate resources, understand the demand needs, and evaluate the value that they might achieve. ITBM can improve project predictability and accelerate delivery.

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